Well, another American staple has shown up in Shanghai. Best Buy. We went by the other day and found it crawling with expatriates. We're thrilled that there is a place we can go to pick up the things we need....and most of all, they have a Return Policy!!!!
In China, anything you buy, is yours. Absolutely no returns. Exchanges - maybe...and only for the same exact item. When you buy something, you better make sure it's the right item. Otherwise, it'll wind up sitting in a closet, taking up space. This applies to everything.
We're so happy that there is a Best Buy here. It offered more selection than the local stores. About a month ago, we were looking into purchasing a DVD recorder. We went to Yolo, a local store that sells appliances, televisions and other household items. The selection was limited to two styles only by Philips. At Best Buy, there were about 20 different brands to choose from in all price ranges. That's what I call a selection!
So, we picked up a new computer at Best Buy because we figured, if there's a problem, I wouldn't have to deal with the local computer place. I can call Best Buy and they send the Geek Squad (yes, the Geek Squad is here in China too) to solve the problem. They even speak ENGLISH!!! Horray!!! This is definitely a major improvement to our lives.